An article by shantanu
After reading this post you will be able to fix the problem where you give a print command & it gets stuck in the print queue & all the documents fail to print. When you try to cancel the print job or delete documents from the print queue, the documents/print job doesn’t get cancelled.
Try the following to resolve the problem
Fix [1]:
Fix [2]:
Fix [3]:
After reading this post you will be able to fix the problem where you give a print command & it gets stuck in the print queue & all the documents fail to print. When you try to cancel the print job or delete documents from the print queue, the documents/print job doesn’t get cancelled.
Try the following to resolve the problem
Fix [1]:
- Go to Control Panel ( Found in start menu )
- Go to Devices and Printers
- Double Click the Printer Name
- Within the print queue press Cancel All or Right Click a particular document and click cancel/delete
Fix [2]:
- Check if you printer has a Cancel or STOP button, Press it ( Refer your Printer documentation for using STOP/Cancel Button )
- Turn your printer OFF, If it’s a USB device, try plugging your printer into another USB port. Then Turn it ON
Fix [3]:
- Open Notepad & carefully select all the following text:
- net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler - Right-click the text that you selected, and then click Copy.
- In Notepad, right-click in the blank document, and then click Paste.
- savs as DeletePrintJobs.cmd
- right click and select run as administrator
- Go to Start menu & in the start menu search box type CMD ( Right Click, Run as administrator )
- type C:\DeletePrintJobs.cmd
You have tried all but not fruitful ...Try Fix [4]:
Fix [4]:
- Go to, Control Panel
- Program & Features
- Uninstall a Program
- Locate your Printer Driver/Software
- Click on Uninstall.
- Restart your computer
- Either Insert the disc that came with your printer or download and install the latest drivers from your printer manufacturers website.
- Check if you problem is resolved.