Thursday, August 1, 2013

FIX : Documents stuck on print queue : Cannot delete Print Jobs Windows 7, Vista, XP

An article by shantanu 

After reading this post you will be able to fix the problem where you give a print command & it gets stuck in the print queue & all the documents fail to print. When you try to cancel the print job or delete documents from the print queue, the documents/print job doesn’t get cancelled.
Try the following to resolve the problem

Fix [1]:
  • Go to Control Panel ( Found in start menu )
  • Go to Devices and Printers
  • Double Click the Printer Name
  • Within the print queue press Cancel All or Right Click a particular document and click cancel/delete
If you are not lucky this time :) go to Fix[2]


Fix [2]:
  • Check if you printer has a Cancel or STOP button, Press it ( Refer your Printer documentation for using STOP/Cancel Button )
  • Turn your printer OFF, If it’s a USB device, try plugging your printer into another USB port. Then Turn it ON
If you are not lucky this time :)  pl be patient and Try Fix[3]

Fix [3]: 


  • Open Notepad & carefully select all the following text:
  • net stop spooler
    del %systemroot%\system32\spool\printers\*.shd
    del %systemroot%\system32\spool\printers\*.spl
    net start spooler
  • Right-click the text that you selected, and then click Copy.
  • In Notepad, right-click in the blank document, and then click Paste
  • savs as DeletePrintJobs.cmd
  • right click and select run as administrator
OR
  • Go to Start menu & in the start menu search box type CMD ( Right Click, Run as administrator )
  • type C:\DeletePrintJobs.cmd                                
 
You have tried all but not fruitful ...Try  Fix [4]:   

 
 Fix [4]:        
 
  • Go to, Control Panel
  • Program & Features
  • Uninstall a Program
  • Locate your Printer Driver/Software
  • Click on Uninstall.
  • Restart your computer
  • Either Insert the disc that came with your printer or download and install the latest drivers from your printer manufacturers website.
  • Check if you problem is resolved.
 BOSS IF NOT SUCCESSFUL THIS TIME GOOGLE IS THERE.